How Can I Send a Traceroute to

Networking recommends using WinMTR freeware to generate a traceroute to send to us.This solution is perfect for PCs. For directions on how to use WinMTR, please see the following article:
If you have a Mac, please refer to:
Once you have completed the traceroute, please contact us via member account --->helpdesk panel to provide a screenshot of the results along with the details of your problem. If you already have a support ticket open, please reply to the existing ticket for faster service.